George A. Puzey, Principal
5745 E. Lake Road
Cazenovia, NY 13035-9324
Tel: (315) 655-3101
email: gpuzey@aol.com

websites: www.homestead.com/DecisionMaps
              www.DecisionMaps.com
              www.VisibleAnalysis.com

Specialty:

Business success specialists – helping clients take their company to the next level by enabling them to “see” their business from strategic, operational, and detailed perspectives for better understandings and decisions.  An innovative leader in the creation of Twenty-first Century tools to help decision-makers combine market, competitive, company, and other relevant data into actionable information and usable decision-support systems.

Strategic	Operational	Detailed

Management/Finance

• Strategic management systems
• Facilitate the rapid exchange of individual experiences and expertise among team members to rapidly create and use new group knowledge
• Expansion/divestiture planning & analyses
• Upgrading M.I.S to S.I.S. (Strategic Information System).
• Representing the P & L statements for multi-locations on a one page visual (financial/operating results for all locations on one page)
• Strategic planning/implementation control
• Capital/investment planning & prioritization
• Merger, acquisition, strategic partner prospect analyses/selection
• Help e-commerce executives apply basic business concepts to virtual businesses.

 Marketing/Sales

• Brand equity measurement and enhancement
• Customer loyalty measurement and improvement
• Brand positioning
• Strategic marketing analyses & planning
• Customer segment identification and service improvement strategies
• Marketing research & analyses
• Advertising effectiveness measurement, analyses, planning
• Location specific strategies
• Large area market screenings
• Site location models and analyses
• Sales performance assessment systems
• Territory analyses/alignments
• Help e-commerce executives apply basic marketing concepts to virtual businesses.

Large area screen	Best areas	Detailed site analysis

Operations

• Performance analysis/improvement strategies
• Key success factor identification/performance management systems
• Continuous improvement systems
• Visualize and leverage any geospatial data (geographic, networks, critical paths, human organizations, etc.) against other enterprise data

Credentials

• Over 25 years business experience in business development, marketing research, planning (strategic, marketing, operational), and executive leadership positions.
• Worked with hundreds of managers in strategic situations that varied from an International company dominant in its industry, to a company dominant in their geography, to a company that succeeded by dominating niches ignored by the majors.
• Have conducted analyses for e-commerce companies and advised their management on changes to leverage the findings.

Professional Affiliations

• Director, Professional Consultants Association of Central New York
• Member, Institute of Management Consultants
• Member, Greater Syracuse Chamber of Commerce
• Member, E-commerce Committee, Greater Syracuse Chamber of Commerce
• Member, Engineer, American Society of Agricultural Engineers

Education

• B.S. and M.S. in Agricultural Engineering, University of Illinois.  Graduated cum laude.

Profile

An innovative, self-motivated senior executive with over 25 years experience in management, marketing, planning, strategy formulation, marketing research, business development, and sales.  Experienced with companies and organizations in a wide range of strategic situations and industries.  Line and staff experience in a wide range of functions.  Has created a process that enables executives and other decision-makers to rapidly and correctly assess the situation and determine the appropriate response.

Summary of Skills and Experiences

Created Strategic Analysis Tools in Several Different Industries

• Tools proven effective in several very different industries -- residential energy; specialty store retailing (yard, garden and pet products); agriculture (animal feeds and crop needs), and e-commerce.
• Managers at all levels reported significant improvements when decisions were consistent with the tool’s strategic information.
• Tool shows -- on one page -- all the information needed for any specific strategic decision.

• Co-authored presentation that led to expansion of an energy company into deregulated natural gas and electricity businesses.
• Facilitated multiple strategic planning teams in wide range of businesses and company divisions during each planning cycle.  Commended by experienced executives for helping them gain new insights into ways to improve competitive position and financial results.
• Created unique strategic management information system based on customer satisfaction process that identifies the factors with the most impact on company reputation and profits.  Outside experts found the process unique and less costly.

• Analyzed hundreds of business problems and opportunities.  Often discovered new, unique, strategic solutions.
• Solved a sales opportunity by creating a "modified" roller car program that reduced operating cost by ninety percent.  Distribution cost savings enabled company to sign and keep a major new account.

Leadership Skills

• Worked successfully with all levels and backgrounds -- Board of Directors, managers, employees, and customers - business, social and religious organizations.
• Chaired groups of all compositions and sizes from planning committees, to teams of employees, to customer/ prospect sales meetings, to professional organizations, to church boards.
• Administered marketing research program for an energy company for several years.  Advertising changes based on the research resulted in major improvement in company’s market positioning and reputation -- confirmed by tracking studies.
• Taught hundreds of managers at all levels how to use customer feedback to continually improve company reputation and operating results.
• Sales, marketing, and management experience in a very wide range of business situations.

Facilitation Skills

• Facilitated information exchange between two key executives that led to investment in a modern production facility.  The new facility enabled the division to grow from a minor contributor to corporate profits to the second largest contributor.
• Spoke before audiences of several hundred people on a wide range of subjects.  Made seminar presentations before Advertising Research Foundation, Institute for International Research, and Total Research Corporation clients/prospects.
• Testified before State regulatory agencies on energy regulations.
• Negotiated “legal letter ruling” from state official to protect company from unjust fines and penalties in later audits.  Over $750,000 in potential savings.

Professional Affiliations

• Director, Professional Consultants Association of Central New York
• Member, Institute of Management Consultants
• Member, Greater Syracuse Chamber of Commerce
• Member, Technology Council, Greater Syracuse Chamber of Commerce
• Member Engineer, American Society of Agricultural Engineers

Education

BS (1964) and MS (1965) in Agricultural Engineering, University of Illinois.  Graduated cum laude.